Bryant Simon, a professor currently traveling around the world visiting Starbucks coffee shops for a book he's writing, has recently vocalized some observations of America's favorite coffee chain. Bryant has been to 300 Starbucks in six nations since 2004.
— Twentysomethings don't go to Starbucks. "For teens it works differently. For them it actually is a public space where they can try on new identities," says Simon.
— Seniors also are not big fans. When they do go, they "always drink the shortest coffee, because they don't understand the huge cup of coffee. Like the Big Gulp thing doesn't make sense to them."
— Starbucks baristas don't hand-make espresso shots. They press a button on a machine. "If you go to a really good coffeeshop you actually see them make the drinks and it's a spectacle. Here the coffee machines are hidden. I think all the coffee things they sell — the travel cups, pressers, pots and beans — are to give the coffee legitimacy that's been left out by using automatic machines."
— Unlike a diner counter or the corner bar, strangers don't talk to each other at Starbucks. "Starbucks is a great meeting place, but not a great community space."
— Starbucks' future could be limited. "Starbucks is going more and more down-market all the time. It's spreading out, and it can't do that without enlarging who goes there. Starbucks' everywhereness is a threat to uniqueness everywhere. If it becomes the coffee shop everywhere, how do we make sense of the texture of our lives?"
via MarshallNewsMessenger.com